Delivery Information

MIKE HUNT DOOR TO DOOR DELIVERY SERVICES

 Here at Mike Hunt, we strive to get every product delivered quickly and in 100% good condition. Over the past few years we have developed a system that works efficiently and that allows both us and our clients the ability to track each step of the process. We currently have a 99% delivery success rate.

How does delivery work?

As soon as an order is logged onto our system, we begin the process of pulling, packing and dispatching the product. Depending on the time the order is placed with us by a customer, parcels leave either on the same day or the very next day. A confirmation email with a tracking number is then sent to each customer. The number can be used to track the parcel at any time within the delivery process.

Where do we deliver?

We deliver countrywide to all nine provinces. From major cities to the smallest of rural towns, MIKE HUNT has you covered. If you have a parcel you would like delivered to an international location, we will make every effort to get it to you.
 

When can you expect your order?

Main Cities

If you have placed your order any time before 3pm, we will pack your order and dispatch within the same day. The parcels will then arrive at your chosen location the 1 to 3 working days.
If you have placed your order after 3pm, we will pack your order and dispatch the next afternoon. You can then expect your order 2 to 4 working days.

Regional Areas

Regional areas are considered as locations outside of major cities and metropolises.
If you have placed your order before 3pm, we will pack your order and dispatch the within the same day. The parcel will then arrive at your chosen location within 2 to 4 working days.
If you have placed your order after 3pm, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 2 to 4 working days.

Remote Areas

A remote area is considered as an area located in an isolated location, far from major cities or towns.
If you have placed your order before 3pm, we will pack your order and dispatch within the same day. The parcel will then arrive at your chosen location within 2 to 4 working days.
If you have placed your order after 3pm, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 2 to 4 working days.

What if I prefer to pick it up?

You are more than welcome to collect
22 Eugenia Str
Wychwood
Germiston
1401
Gauteng

How do we handle pre-orders?

 Pre-ordered products will be handled separately and will be dispatched when received by us.  If you have any pre-orders within your order, we will contact you letting you know when you can expect your product. Alternately, we can keep all products and dispatch them along with the pre-ordered product when it is made available.

Will the parcel be safe?

Yes. Each product is packed within a sized box, around high quality bubble wrap material. The parcel is then sealed with tape.. Our couriers take great care when handling parcels and ensure fragile parcels are kept away from heavy, bulky ones.

 Which courier service do we use?

 We make use of South African Post Office, The Courier Guy, Fastway and other responsible courier companies.

 How much do you charge for delivery?

 We charge a flat rate of R100.00 per delivery on small items less than 15kg and a volumetric weight rate for larger items set by the courier companies.

What happens if I listed the wrong address or want to change the address?

If your order was placed the same day, contact us and supply us with the correct/new address and we will change it for you. If the order was placed more than 1 day prior to your request, unfortunately you will be charged an additional delivery fee.


We pride ourselves in offering the best delivery services possible. If you require any additional information about our delivery services contact us on 011-027-6777 or info@mikehunt.co.za.